Terms of Service

1. Beta service

Frimbim is currently provided as a free beta service.

The service may change, contain errors, be interrupted or become unavailable. We may add, remove or change functionality and may suspend or discontinue the beta service.

We do not provide a service-level commitment and do not guarantee that the service or any particular feature will remain available. Keep your own copies of material that you cannot afford to lose.

2. Eligibility and accounts

Account holders must be at least 18 years old and legally capable of entering into a binding agreement.

Frimbim accounts are intended for business and professional use. You must provide accurate account information and keep it reasonably up to date.

You are responsible for:

• maintaining the confidentiality of your password and account credentials, including any third-party sign-in account (such as Google) used to access Frimbim;
• activity performed through your account;
• ensuring that people using your account are authorised to do so; and
• notifying us promptly at support@frimbim.com if you suspect unauthorised access.

You must not share an individual account between unrelated people unless the service expressly supports that form of access.

3. Templates, sessions and participants

A template is a reusable prepared interview created from a diff. A session is an isolated instance of a template for one candidate.

Candidates may access an interview session through a private invitation link without creating an account.

Observers may access a read-only view of a session through a separate private link without creating an account.

The person or organisation that creates or distributes a candidate or observer link is responsible for:

• sending the invitation only to its intended recipients;
• explaining the purpose of the interview and the use of information collected through it;
• having an appropriate legal basis for processing candidate information;
• complying with applicable employment, privacy and anti-discrimination laws; and
• ensuring that any organisation represented by the account holder is authorised to conduct the interview.

Candidates and observers must not share private session links with unauthorised people.

Frimbim provides tools for conducting and recording code-review interviews. We do not select candidates, make hiring decisions or verify whether an interview process complies with applicable law. Account holders and their organisations remain solely responsible for their recruitment and employment decisions.

4. Acceptable use

You must not use Frimbim to:

• violate any applicable law or regulation;
• infringe another person’s intellectual-property, confidentiality, contractual, privacy or other rights;
• upload code, diffs, documents or other material that you do not have the right to use or share;
• upload credentials, private keys, access tokens, production secrets or unnecessary personal data;
• upload malware or other harmful code, except where the material is harmless, clearly identified and used in a legitimate security assessment with appropriate authorisation;
• gain or attempt to gain unauthorised access to Frimbim, another account, another session or any related system or data;
• interfere with, overload, damage or disrupt the service;
• bypass access restrictions, rate limits or security controls;
• scrape or systematically extract information from the service without our written permission;
• reverse-engineer the service, except to the limited extent that applicable law expressly permits it;
• impersonate another person or misrepresent your authority;
• harass, threaten or unlawfully discriminate against anyone; or
• use Frimbim for any unlawful, fraudulent or harmful purpose.

You must not attempt to access a session merely because you possess or discover its link where you know, or reasonably should know, that you are not an intended participant.

5. Your Content

“Your Content” means material submitted to or created through Frimbim by you or people participating in sessions you organise, including:

• diffs and source-code content;
• template content and settings;
• session settings;
• candidate and interviewer comments;
• expected findings and scores;
• private interviewer notes;
• candidate display names; and
• other information submitted through the service.

Each person retains ownership of the content they create. Using Frimbim does not transfer ownership of Your Content to us.

You grant us a limited, non-exclusive licence to host, copy, transmit, display and otherwise process Your Content only to the extent reasonably necessary to:

• provide the service;
• display content to authorised session participants;
• maintain and secure the service;
• provide requested support; and
• comply with applicable law.

This licence ends when the relevant content is deleted, except to the limited extent that temporary copies remain in backups or retention is required by law.

You confirm that you have all permissions and rights necessary to submit Your Content and allow us to process it as described in these Terms.

6. Candidate comments

Candidates retain ownership of comments and other material they submit.

By submitting content to an interview session, a candidate grants the account holder and the organisation conducting the interview a non-exclusive licence to access, copy and use that content for:

• conducting and evaluating the relevant interview;
• making and documenting recruitment decisions;
• internal review and quality assurance; and
• complying with applicable legal obligations.

The account holder must not use candidate content for unrelated purposes without an appropriate legal basis.

7. Confidentiality and security

We will use Your Content only as described in these Terms and our Privacy Policy.

We will not disclose Your Content except:

• to people you authorise;
• to personnel and service providers who need access to operate, secure or support Frimbim and who are subject to appropriate confidentiality obligations;
• where you instruct or authorise us to disclose it;
• where disclosure is reasonably necessary to investigate abuse or protect the service, its users or other people; or
• where disclosure is required by law or a valid order from a competent authority.

We use reasonable technical and organisational measures intended to protect the service and Your Content. However, no online service or storage system can be guaranteed to be completely secure.

You remain responsible for reviewing diffs and other material before uploading them. You should remove secrets, unnecessary personal data and confidential material that is not required for the interview.

8. Personal data

We process personal data as described in our Privacy Policy.

For personal data that we collect to operate accounts, secure the service, communicate with users and provide support, we generally determine the purposes and means of processing.

Where you submit candidate or participant information for an interview that you or your organisation controls, you are responsible for determining the purpose and legal basis for that processing. To the extent required by applicable law, we process that information on your behalf for the purpose of providing Frimbim.

You are responsible for providing candidates and other participants with any privacy information required by law.

Where applicable law requires a separate data-processing agreement, you must ensure that an appropriate agreement is in place before submitting personal data that requires one. Contact support@frimbim.com regarding data-processing terms.

9. Account deletion

You may request deletion of your account at any time by contacting support@frimbim.com from the email address associated with the account. We action verified deletion requests within 30 days.

Deleting an account permanently removes the account and the data associated with it from our active systems, including associated:

• templates;
• diffs;
• sessions;
• notes;
• findings;
• comments;
• candidate names; and
• participant and invitation data.

Account deletion cannot be undone.

Deleted information may remain temporarily in encrypted or otherwise protected backups until those backups expire or are overwritten through our normal backup cycle. Backup copies are not used for ordinary business purposes and will not be restored except where reasonably necessary for disaster recovery.

We may retain the minimum information required by applicable law or reasonably necessary to establish, exercise or defend legal claims. Where no such requirement applies, the account and its associated information will be deleted as described above.

10. Our service and intellectual property

Frimbim, including its software, interface, design, branding, documentation and underlying technology, is owned by us or our licensors and is protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive and non-transferable right to access and use Frimbim for its intended purpose.

This right does not permit you to copy, sell, sublicense, distribute or commercially exploit the service itself.

If you voluntarily provide suggestions or feedback about Frimbim, you permit us to use that feedback without restriction or payment to you. This does not give us ownership of Your Content.

11. Suspension and termination

You may stop using Frimbim at any time and may delete your account as described above.

We may restrict, suspend or terminate access where we reasonably believe that:

• you have materially breached these Terms;
• your use creates a security or legal risk;
• your account has been compromised;
• your use could harm Frimbim, another user or another person;
• suspension is required by law or a competent authority; or
• the beta service or relevant functionality is being discontinued.

Where reasonably practical, we will give notice and an opportunity to correct the issue before terminating access. We may act immediately where delay could create material harm, legal exposure or a security risk.

Provisions that by their nature should continue after termination, including provisions concerning ownership, liability, governing law and disputes, will remain effective.

12. No warranty

To the fullest extent permitted by applicable law, Frimbim is provided “as is” and “as available”.

We do not make any express or implied warranty that:

• the service will be uninterrupted, secure or error-free;
• defects will be corrected;
• data will never be lost;
• the service will meet your particular requirements; or
• the service is suitable for a particular interview, recruitment process or legal obligation.

You are responsible for deciding whether Frimbim is appropriate for your intended use.

13. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud, intentional misconduct or gross negligence where such liability cannot be limited under applicable law.

Subject to the preceding paragraph and to the fullest extent permitted by law, we will not be liable for:

• indirect, incidental, special, exemplary or consequential loss;
• loss of profits, revenue, business, opportunity, goodwill or anticipated savings;
• loss, corruption or unauthorised disclosure of data;
• recruitment, employment or contracting decisions;
• acts or omissions of candidates, account holders, observers or other users; or
• unauthorised access resulting from an invitation link or account credentials being shared or inadequately protected.

Our total aggregate liability arising out of or relating to Frimbim or these Terms will not exceed the greater of:

• EUR 100; or
• the amount you paid us for the service during the 12 months immediately preceding the event giving rise to the claim.

These limitations apply regardless of the legal basis of the claim, to the extent permitted by applicable law.

14. Changes to the service and these Terms

We may update these Terms as Frimbim develops or where changes are reasonably necessary for legal, security or operational reasons.

The updated Terms will show a new “Last updated” date.

For material changes, we will make reasonable efforts to notify account holders through the service or by email before the changes take effect.

By continuing to use Frimbim after updated Terms take effect, you agree to the updated Terms. If you do not agree, you must stop using the service and delete your account before the updated Terms take effect.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Serbia, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or Frimbim will be subject to the jurisdiction of the competent courts in Belgrade, Serbia.

Nothing in this section removes any rights or protections that cannot be waived under applicable law.

16. General provisions

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

A failure or delay in enforcing a provision does not waive the right to enforce it later.

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may transfer these Terms in connection with a sale, restructuring or transfer of the Frimbim business, subject to applicable law.

These Terms and any documents expressly incorporated into them constitute the agreement between you and us concerning the beta service.

17. Contact

Frimbim is operated by:

Company registration number (MB): 67021835
Tax identification number (PIB): 113709500

Email: support@frimbim.com