Refund Policy

1. The Personal plan

The Personal plan is free. There is nothing to pay, so there is nothing to refund.

2. Cancelling the Team plan

The Team plan is invoiced directly. To stop it, write to us. It ends at the end of the period already invoiced, and the workspace returns to the Personal plan after that.

We do not refund the unused part of a period, and a renewal is not refunded once it has been paid, except under the right to withdraw in section 3 or where applicable law requires otherwise.

3. Your right to withdraw

If you are a consumer in the European Union, the European Economic Area, the United Kingdom or Switzerland, you can withdraw from a Team subscription within 14 days of your first payment and receive a full refund of that payment. This right applies to the first payment of a subscription, not to renewals.

Consumers in other countries keep any right to cancel that their local law gives them. A purchase made for a business does not carry the consumer right to withdraw.

4. How to ask for a refund

Write to support@frimbim.com with the invoice number. We refund to the account the payment came from, within 14 days of accepting the request.

5. When a refund is refused

A refund may be refused where there is evidence of fraud or of abuse of this policy.

6. Contact

Frimbim is operated by Boris Nikolaev PR Beograd, Strahinjića Bana 73, 11000 Belgrade (Stari Grad), Republic of Serbia. Email: support@frimbim.com.